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I watched my neighbor pay $3 extra for same-day grocery delivery last week.
Walking through the grocery store last week, I watched a woman scan QR codes on produce, another person video-calling someone while comparing cereal brands, and a teenager paying with their phone while simultaneously rating their experience on some feedback app.
You’re starving, rushing through a McDonald’s, and spot those sleek touchscreen kiosks glowing in the corner.You tap a few buttons, customize your order, and suddenly your $5 meal balloons to $8 with fries and a shake.How did that happen? Fast food chains like McDonald’s have mastered the art of self-order kiosks, turning them into profit machines that boost average order values by up to 40%.
You’re standing in the grocery aisle, cart half-full, wondering why the store feels different this time. Prices seem higher, shelves are stocked with new brands, and the checkout line is buzzing with loyalty card scans. What’s driving these changes in 2025, and how do they reflect what millions of shoppers like you are thinking? Let’s dive into 47,000 customer reviews to uncover the grocery shopping behaviors shaping this year—straight from the source.
I stood in a grocery aisle, frustrated, staring at empty shelves where my favorite cereal should have been. Two years ago, this was my weekly reality at a local supermarket chain—rude staff, long lines, and a vibe that screamed “we don’t care.” Fast forward to today, and that same chain now boasts 4.8-star reviews, shorter wait times, and shelves stocked to perfection.
Five years ago, grocery shopping apps were clunky afterthoughts that barely worked.
Sarah Martinez was furious when she walked into that Kroger store in March 2024.
